Frequently asked questions.
Do I need to book an appointment?
We recommend booking an appointment to secure your spot. We do accept walk-ins and typically are able to get clients in quickly. However, walk in appointments and wait times are never guaranteed. If you’re not sure if it’s best for you to book an appointment or walk in, just contact us!
How do I book an appointment?
You can book an appointment through our online booking system, calling us, or coming in and chatting with one of our estheticians. If you have any questions about appointments, give us a call at 503-303-7583 or email us at contact@browbeautyandbeyond.com
What is your cancellation policy?
We understand life can be crazy and things come up unexpectedly! We ask for a 24 hour notice for appointment cancellations. Please keep in mind that when you do not give us a notice, that appointment time is taken away from another client and it affects our small business.
Threading FAQs
What is threading?
Threading is a form of hair removal using a spool of thread. It is precise, gentle, quick, and a great option for hair removal.
How do I know if I’m a good candidate for threading?
Everyone is a good candidate! If you have any open wounds, sores, or irritated skin then we will wait for those to heal before proceeding with the service.
Will my skin react to being threaded?
Redness is to be expected, very normal, and can vary from person to person. Generally, redness goes away within an hour or two after being threaded. We recommend coming in with a clean, makeup free face.
Sugaring FAQs
What is sugaring?
Sugaring is a natural form of hair removal using a paste that is made up of only organic sugar, water, and citric acid. It is known for its gentleness on skin and its effectiveness in reducing hair growth over time.
Are there any contraindications for sugaring?
Medications that cause skin thinning, sunburns, or wounds are contraindications for sugaring services. A consultation is performed before every service but please give us a call with any questions or concerns about any contraindications.
Can I be sugared if I’m pregnant?
Yes, pregnant people can be sugared! It is important to note that pregnancy can affect sensitivity levels.
Can I be sugared on my period?
Yes! If you are coming in for a bikini service we require you to wear a tampon or menstrual cup during your service. It is normal to feel a difference in sensitivity level at this time.
How often should I be coming in to get sugared?
For your first few treatments, we recommend coming in every 3 weeks and then moving onto every 4-6 weeks after. This will give you the most effective results.
What is the aftercare for sugaring?
The first 24 hours after a wax it is important to avoid hot showers, exercise, hot tubs/pools, open water, sweating, friction, and tanning. Exfoliate the skin after 48 hours to remove dead skin and repeat every 2-3 days. This is important to keep skin healthy and to avoid ingrown hairs. Ask us which exfoliants we recommend!
Lash Lifting and Brow Lamination FAQs
What is a lash lift?
A lash lift is a perm for your eyelashes that gives the appearance of longer, lifted, and curled eyelashes. The service takes approximately 45-60 minutes and lasts 6-8 weeks.
What can I do to prepare for a lash lift?
Please arrive at your appointment makeup free. If you wear contacts please remove contacts before the treatment. Be prepared to sit with your eyes closed for 45-60 minutes, headphones and naps are totally welcome!
Can I wear mascara after getting my lashes lifted?
After getting your eyelashes lifted, it is recommended to not wear mascara for 48 hours after. Your lashes are in a delicate period where they are still setting and mascara can weigh them down which can result in underwhelming results. After 48 hours, you can resume wearing non-waterproof mascara. Although, most clients feel they do not need to wear mascara after a lash lift.
What is the aftercare for a lash lift?
For the first 24 hours you need to keep your eyelashes completely dry, avoiding water, sweat, and steam. It is also important to avoid makeup, oils, and serums for 24 hours. Brush your eyelashes daily to help prevent tangling and to maintain your lift. Apply a moisturizing oil or serum daily to keep them hydrated and promote healthy lashes. Avoid heavy makeup, rubbing your lashes, and sleeping on your face.
What is a brow lamination?
A brow lamination is a perm for your eyebrows that elongates hairs creating a fuller and more defined look. The service takes approximately 45-60 minutes and lasts 6-8 weeks.
What can I do to prepare for a brow lamination?
Avoid trimming eyebrow hairs for at least 4 weeks for best results. Avoid exfoliants and retinoids for 5-7 days before the treatment.
Can I get a henna tint with my lamination?
Unfortunately, henna tints and brow laminations do not mix well together. The combination of solutions can put you at risk for irritation or a skin reaction. If you would like both, we recommend getting a lamination first and a henna tint at least 72 hours after. Or, you can get a regular tint with your lamination at the same time.
What is the aftercare for a brow lamination?
For the first 24 hours you need to keep your eyelashes completely dry, avoiding water, sweat, and steam. It is also important to avoid makeup, oils, and serums for 24 hours.
Brush your eyebrows daily to help them maintain their shape. Apply a moisturizing oil or serum daily to keep them hydrated and promote healthy hair. We recommend using a brow gel to style them and keep them in place!
Tinting FAQs
What is tinting?
Tint is brow and lash safe sensitive dye. Tint allows eyebrows and eyelashes to appear fuller and darker and helps clients go makeup free! It is a quick process and lasts 3-4 weeks for most people.
What is a henna tint?
Henna tint is similar to our regular eyebrow tint, except it leaves a strong skin stain and can last a little longer. The skin stain can last up to 2 weeks on the skin and up to 6 weeks in the hair. If you’re not sure which tint would be best for you, reach out to us and ask!
How can I prepare for a tint?
Come in to your appointment with clean, makeup free eyebrows. We recommend avoiding oils and moisturizers on your eyebrows the day of your appointment. It’s important to not use any kinds of tanners on your face 24 hours before your appointment.
What is the aftercare for a tint?
We recommend avoiding getting eyebrows wet for 24 hours after getting them tinted to help with longevity. Oils, steam, and chlorine can strip color quicker, as well.
Membership FAQs
How do your memberships work?
Memberships are packages you can purchase in order to get a discount on some of our services! Every 3 months an automatic payment is made for 6 services and clients like to space their appointments out every 2 weeks.
What memberships do you offer?
We offer memberships for threading and sugaring services. If there is a membership we don’t have on our price menu that you are interested in, please reach out to us. If possible, we are super happy to accommodate and create a membership that makes sense for you!
How do I sign up for a membership?
We can sign you up in the salon! Just bring what card you want on file, we will have you fill out a brief form, answer any questions you have, and you’re good to go!
Do services roll over into the next quarter?
Unfortunately services do not roll over and cannot be used in the next quarter. Once 3 months have passed, your membership renews with your payment and you start over with 6 new available services. This is why we recommend clients only sign up if they are committed to coming approximately every 2 weeks.
How do I cancel my membership?
Please reach out to us directly if you would like to cancel your membership. We please ask for a 15 day before your renewal date notice.